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Telephone consultations for your practice

eGPlearning
18.4K subscribers
3.1K views 5 years ago
How would you set up a telephone triage system at your practice? How can you make telephone consultations work for your practice? Find out here with Dr Toni Hazell in this comprehensive guide. 🔴 Subscribe: https://bit.ly/eGPlearningYTsubscribe 🔴 In this episode, Dr Toni Hazell explains how her practice changed to use telephone consultations which have led to better patient engagement, satisfaction and clinician satisfaction, and workload control. Sounds too good to be true? Well after seven years her practice is still going strong. Find out how in this episode. Contact Dr Toni Hazell at https://www.tonihazell.com Telephone Consultation tips for GPs and primary care: https://egplearning.co.uk/quick-telep... 01:10 Telephone triage journey 02:10 Audit your demand 03:40 The proposed system 07:15 Where telephone triage may not work 09:05 DrGandalf's telephone triage tip 09:40 Telephone triage with children 12:00 Telephone triage transitio …...more
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Telephone consultations for your practice
How would you set up a telephone triage system at your practice? How can you make telephone consultations work for your practice? Find out here with Dr Toni Hazell in this comprehensive guide. 🔴 Subscribe: https://bit.ly/eGPlearningYTsubscribe 🔴 In this episode, Dr Toni Hazell explains how her practice changed to use telephone consultations which have led to better patient engagement, satisfaction and clinician satisfaction, and workload control. Sounds too good to be true? Well after seven years her practice is still going strong. Find out how in this episode. Contact Dr Toni Hazell at https://www.tonihazell.com Telephone Consultation tips for GPs and primary care: https://egplearning.co.uk/quick-telep... 01:10 Telephone triage journey 02:10 Audit your demand 03:40 The proposed system 07:15 Where telephone triage may not work 09:05 DrGandalf's telephone triage tip 09:40 Telephone triage with children 12:00 Telephone triage transition 15:20 10 mins for a face-to-face consultation? Improve your productivity in General Practice:    • Improve your productivity in General Practice   18:00 Telephone triage as a practice? 19:50 Improving the patient journey 21:00 Telephone triage vs signposting 22:35 Further exceptions to telephone triage 22:25 How does duty doctor work? 25:35 How real an issue is decision fatigue? 27:55 How to deal with urgency? 29:10 Top tips for documentation with telephone consultations 32:20 Managing late attendance Online consultations made easy:    • Online consultations made easy for primary...   35:35 Tips for telephone consultations in your practice now Contact Dr Toni Hazell at https://www.tonihazell.com ⭐Star posts⭐: Quick video consultation skills for doctors:    • Quick video consultation skills for doctors   How to register with the NHS app:    • How to register with the NHS app   👨🏾‍⚕️Dr Gandalf’s Top medical equipment for General practice 👨🏾‍⚕️ see here: YouTube:    • Top medical equipment for General practice...   Website: https://egplearning.co.uk/ramblings/d... Subscribe to or follow the eGPlearning platform for more videos, app reviews and content to support technology-enhanced primary care and learning. 🔴 Subscribe: https://egplearning.co.uk/subscribe/ 🔴 Other networks: 👍 Facebook -   / egplearning   👍🏼 🐦 Twitter -   / egplearning   🐦 🐦 Twitter -   / drgandalf52   🐦 🖥 Website - https://egplearning.co.uk/ 🖥️ 💷 Support:   / egplearning   💷 Some links may contain affiliate links to help support eGPlearning see our disclaimer at https://egplearning.co.uk/contact/dis...

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eGPlearning

18.4K subscribers
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