🦇 October 2025 – SystmOne Newsletter

A message from our founder

Hello!

We are back from another busy few days at the Best Practice conference to give you important updates from Primary Care IT (PCIT), this month we’re focussing on key changes to be aware of this flu season and updates to our child vaccination searches.

Best wishes
Dustyn (Founder)

PCIT Updates

🤝 Best Practice Conference 2025

Our team is now back from two full-on days at this year’s Best Practice show, held at the NEC, Birmingham. Thank you to everyone who came by the stand to talk to us about Primary Care IT. It was great to speak with so many customers and new practices keen to come onboard with us soon. The feedback from customers was so positive and reinforces the need to provide system optimisation.

🙏🏻 A big thank you also to our neighbouring stands, X-on Health, GPnav and Redmoor Health for being so friendly and chatty with us! It’s great to be able to network with organisations all helping GP practices across the country.

If we weren’t able to speak to you this year, we look forward to hopefully speaking with you at a conference in 2026!

Resource Releases & Updates

💉 Combination Flu and Covid Clinics 2025/26

For autumn 2025/26 PCIT have therefore created the following recommendation for how to use our existing searches to identify patients eligible for both vaccinations or only eligible for flu vaccination. 

Please note: Due to changes in the recommend cohorts for COVID autumn boosters this year and changes in the flu vaccines recommended for first line delivery, there are no cohorts listed in the Green Book that are eligible for a COVID booster, who are not also eligible for the seasonal influenza vaccination.  

📚 For further details, please see our support guide below.

🔍  Search Rollout Summary

Shortly we will be rolling out changes to some of our folders, those folders are as follows:

🔵 034E Eligible for Pertussis in pregnancy searches
🔵 032 CQC Navigator

FAQs, Training & more

Wanting to use our searches?
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Population Reporting & opening the “Primary Care IT” folder.
 
It’s important to note we go into practice systems and update these as frequently as possible. For further information on our searches, click here. See our guide to know the latest changes to our searches here.

Queries about CQC Navigator?
CQC inspection teams use a set of searches which have been designed to help them to understand how a Practice manages their patient population, and to identify clinical situations which should not be happening. To support with this, 
Primary Care IT has adapted these searches to help practices understand what might need to be addressed before
 a CQC inspector finds it.

We recommend checking our CQC Navigator FAQ guide here. If you have any questions after reading the article, please raise a ticket with us for support.

How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.

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