đź’‰ August 2026 – SystmOne Newsletter
Topics
A message from our team
Hello!
Welcome to our August newsletter full of updates to our searches to support your practice. We’ve been super busy this month onboarding new customers and are pleased to provide confirmation on deployment of our Flu, COVID & RSV resources.
Thank you, as always, for your continued support.
Best wishes,
James (Customer Experience Manager)
Welcome to our August newsletter full of updates to our searches to support your practice. We’ve been super busy this month onboarding new customers and are pleased to provide confirmation on deployment of our Flu, COVID & RSV resources.
Thank you, as always, for your continued support.
Best wishes,
James (Customer Experience Manager)
Resource Releases & Updates
🦠016 Seasonal Influenza Searches
Primary Care IT has released Seasonal Influenza Winter 2026/27. The update includes the new cohort for patients aged 16 years and over who are experiencing homelessness. Use the Recall reports to identify and invite eligible patients, and issue follow up invitations when necessary.
The searches are available in folder 016 Seasonal Influenza folder under Primary Care IT – Reporting Group folder.
đź“š For more information, please see our support guide here.
The searches are available in folder 016 Seasonal Influenza folder under Primary Care IT – Reporting Group folder.
đź“š For more information, please see our support guide here.
🔍 034 Eligibility RSV
The Eligible for RSV Vaccination report folder has been updated to reflect the expansion of the RSV vaccination programme from 1 September 2026.
A new ‘Review before invite’ search has been developed to help practices identify adults aged 65–74 years in clinical risk groups. Patients identified by this search should be reviewed by a clinician before an invitation is issued. The associated Eligibility Checker protocol has also been updated to support this change.
Practices can find the search under the folder 034E Eligible for RSV vaccination under Primary Care IT – Reporting Group.
The associated Eligibility Flu Checker protocol applied to above resources have been updated.
đź“š For more information, please see our support guide here.
A new ‘Review before invite’ search has been developed to help practices identify adults aged 65–74 years in clinical risk groups. Patients identified by this search should be reviewed by a clinician before an invitation is issued. The associated Eligibility Checker protocol has also been updated to support this change.
Practices can find the search under the folder 034E Eligible for RSV vaccination under Primary Care IT – Reporting Group.
The associated Eligibility Flu Checker protocol applied to above resources have been updated.
đź“š For more information, please see our support guide here.
đź’‰ 005 Covid Vaccination Programme
The 005B COVID Autumn Booster report folder has been updated to support the Autumn 2026 vaccination campaign.
The eligibility criteria remain unchanged from the previous campaign. Use the Recall reports to identify and invite eligible patients, and issue follow up invitations when necessary.
The searches are available in folder 005 Covid Vaccination Programme folder under Primary Care IT –Reporting
Group folder.
đź“š For more information, please see our support guide here.
The eligibility criteria remain unchanged from the previous campaign. Use the Recall reports to identify and invite eligible patients, and issue follow up invitations when necessary.
The searches are available in folder 005 Covid Vaccination Programme folder under Primary Care IT –Reporting
Group folder.
đź“š For more information, please see our support guide here.
FAQs, Training & more
Wanting to use our searches?
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.