August 2025 – SystmOne Newsletter
Topics
A message from our founder
Hello!
It has been another busy month for us at Primary Care IT, working hard to bring you some exciting updates!
We are pleased to announce that our Seasonal Influenza 2025/26 searches are in your EMIS systems. As well as this, we are also deploying our COVID searches. Please read more about this year’s searches below.
Thank you, as always, for your continued support.
Best wishes
Dustyn (Founder)
It has been another busy month for us at Primary Care IT, working hard to bring you some exciting updates!
We are pleased to announce that our Seasonal Influenza 2025/26 searches are in your EMIS systems. As well as this, we are also deploying our COVID searches. Please read more about this year’s searches below.
Thank you, as always, for your continued support.
Best wishes
Dustyn (Founder)
PCIT Updates
💉 Important Notice: Template Display Issue When Using Increased Font Size in SystmOne
We have identified a display issue that occurs when SystmOne users increase their system font size. This can affect how some of our templates appear, making them harder to read and navigate. When font size has been increased text may cut off mid-sentence, making instructions or field labels unclear. A scroll bar may appear next to fields, forcing you to scroll to see the full text. The overall layout can shift, causing certain fields to appear out of context.
If you have encountered this issue and need further information/support, please see our support guide: Display Issue with Increased SystmOne Font Size
If you have encountered this issue and need further information/support, please see our support guide: Display Issue with Increased SystmOne Font Size
Resource Releases & Updates
🔍 016 Seasonal Influenza Searches
Primary Care IT has released its search folder 016 Seasonal Influenza 2025/26 season. Customers will find it in their Primary Care IT folder in Clinical Reporting.
To prepare for the call/recall programme, the RECALL folder provides lists to invite priority groups.
Once the vaccination programme is running, the ACTIVITY and UPTAKE reporting folders help to monitor vaccination numbers. Meanwhile, the RECALL folder will update as vaccinations are given and declines collected so additional invitations can be issued.
“Eligible for flu vaccination“ can be added to team member’s own F12 pick lists which will help to confirm eligibility if a patient contacts the surgery to arrange a flu vaccination.
Primary Care IT will also be updating templates for flu prior to the official start of the vaccination campaign in September.
📚 For further details, please see our support guide below.
Primary Care IT will update protocols and templates for administering flu vaccinations prior to the official start of the campaign in September.
To prepare for the call/recall programme, the RECALL folder provides lists to invite priority groups.
Once the vaccination programme is running, the ACTIVITY and UPTAKE reporting folders help to monitor vaccination numbers. Meanwhile, the RECALL folder will update as vaccinations are given and declines collected so additional invitations can be issued.
“Eligible for flu vaccination“ can be added to team member’s own F12 pick lists which will help to confirm eligibility if a patient contacts the surgery to arrange a flu vaccination.
Primary Care IT will also be updating templates for flu prior to the official start of the vaccination campaign in September.
📚 For further details, please see our support guide below.
Primary Care IT will update protocols and templates for administering flu vaccinations prior to the official start of the campaign in September.
🧪 005 Covid Vaccination Programme
Primary Care IT is releasing their 005B COVID Autumn Booster report folder to support the 2025 vaccination campaign. This will be available in Clinical Reporting.
The eligibility criteria remain the same as those used in the Spring 2025 booster campaign, meaning a smaller cohort of immunosuppressed patients and those over the age of 75. Use the Recall reports to identify and invite eligible patients, and issue follow up invitations when necessary.
New reports have been created to help Practices target patients who were vaccinated elsewhere in the previous campaign, which will help to generate additional activity for general practice led vaccination centres.
The red box alert HP211 has been updated to highlight eligible patients during the campaign who can be reminded about getting a vaccination.
📚 For further details, please see our support guide below.
The eligibility criteria remain the same as those used in the Spring 2025 booster campaign, meaning a smaller cohort of immunosuppressed patients and those over the age of 75. Use the Recall reports to identify and invite eligible patients, and issue follow up invitations when necessary.
New reports have been created to help Practices target patients who were vaccinated elsewhere in the previous campaign, which will help to generate additional activity for general practice led vaccination centres.
The red box alert HP211 has been updated to highlight eligible patients during the campaign who can be reminded about getting a vaccination.
📚 For further details, please see our support guide below.
📝 NHS Health Check Eligibility Checker
We have also developed a version specifically for the NHS Health Check. This protocol identifies whether:
🔵 The patient is aged between 40–74
🔵 The patient has a pre-existing cardiovascular condition
🔵 The patient has a recent issue of a lipid-lowering drug
🔵 The patient has had a previous NHS Health Check within the last five years.
You can find these protocols in the OneTemplate Admin under the Eligibility section. It can be launched manually by simply clicking on it when in a patient’s record.
Why this matters: It ensures the NHS Health Check is offered only to those who meet the eligibility criteria, making the process efficient and clinically appropriate.
🔵 The patient is aged between 40–74
🔵 The patient has a pre-existing cardiovascular condition
🔵 The patient has a recent issue of a lipid-lowering drug
🔵 The patient has had a previous NHS Health Check within the last five years.
You can find these protocols in the OneTemplate Admin under the Eligibility section. It can be launched manually by simply clicking on it when in a patient’s record.
Why this matters: It ensures the NHS Health Check is offered only to those who meet the eligibility criteria, making the process efficient and clinically appropriate.
💉 Vaccinations Eligibility Checker Protocol
This protocol helps practices quickly and efficiently determine whether a patient is eligible for certain vaccinations. It is designed to work across multiple vaccine types, including Shingles, Pneumococcal, seasonal influenza and RSV vaccination.
The protocol will alert you if there is a recorded contraindication, a decline, or evidence that the patient has already received the vaccine. If none of these apply, the patient will be marked as eligible and you will be guided through the next steps, which may include booking an appointment.
Why this matters: It saves time, reduces missed opportunities, and ensures eligible patients receive the right protection at the right time.
The protocol will alert you if there is a recorded contraindication, a decline, or evidence that the patient has already received the vaccine. If none of these apply, the patient will be marked as eligible and you will be guided through the next steps, which may include booking an appointment.
Why this matters: It saves time, reduces missed opportunities, and ensures eligible patients receive the right protection at the right time.
✈️ OneTravel Template
Primary Care IT is pleased to announce that it is releasing the OneTravel template. This template can be used to record travel vaccines within Primary Care with great ease.
This has pre-formatted text to be able to quickly record standard advice for travel. This template has been completely reviewed and updated following COVID.
We will be adding this to your OneLaunchers: both Prescriber and Non-Prescriber.
📚 For further details, please see our support guide below:
This has pre-formatted text to be able to quickly record standard advice for travel. This template has been completely reviewed and updated following COVID.
We will be adding this to your OneLaunchers: both Prescriber and Non-Prescriber.
📚 For further details, please see our support guide below:
🖥️ OneCoding Template
Primary Care IT are pleased to announce the release of our new OneCoding template.
This template contains everything that a clinical coding team would need to be effective in their work. It aids teams to record information in a structured and consistent way. Where new diagnoses have required contractual actions, these are highlighted. Where common procedures have been performed in secondary care or where follow up in primary care is needed, users can record this in a standardised way using the template.
📚 For further details, please see our support guide below:
This template contains everything that a clinical coding team would need to be effective in their work. It aids teams to record information in a structured and consistent way. Where new diagnoses have required contractual actions, these are highlighted. Where common procedures have been performed in secondary care or where follow up in primary care is needed, users can record this in a standardised way using the template.
📚 For further details, please see our support guide below:
FAQ’s, Training & more
Wanting to use our searches?
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
It’s important to note we update these as frequently as possible. For further information on our searches, click here.
Queries about CQC Navigator?
CQC inspection teams use a set of searches which have been designed to help them to understand how a Practice manages their patient population, and to identify clinical situations which should not be happening. To support with this, Primary Care IT has adapted these searches to help practices understand what might need to be addressed before a CQC inspector finds it.
If you have any questions after reading the article, please raise a ticket with us for support.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
It’s important to note we update these as frequently as possible. For further information on our searches, click here.
Queries about CQC Navigator?
CQC inspection teams use a set of searches which have been designed to help them to understand how a Practice manages their patient population, and to identify clinical situations which should not be happening. To support with this, Primary Care IT has adapted these searches to help practices understand what might need to be addressed before a CQC inspector finds it.
If you have any questions after reading the article, please raise a ticket with us for support.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.