❄️ December 2025 – SystmOne Newsletter
Topics
A message from our team
Hello!
Welcome to our final newsletter of the year! As we approach the end of this year, we wanted to take a moment to thank all our customers for your support throughout this year. Moving forward we are excited to kick off the new year with even more exciting tools and updates.
Best Wishes,
James (Customer Experience Manager)
Welcome to our final newsletter of the year! As we approach the end of this year, we wanted to take a moment to thank all our customers for your support throughout this year. Moving forward we are excited to kick off the new year with even more exciting tools and updates.
Best Wishes,
James (Customer Experience Manager)
PCIT Updates
💉 Don’t forget about the Routine Childhood Imms changes!
Don’t forget, the latest changes to the Routine Childhood Immunisations schedule go live 1st January 2025. As mentioned last month our resources are being updated ready for that change. There has also been a recent webinar by UKHSA all about the planned changes and the recording is now available here: UKHSA webinar: changes to the routine childhood immunisation schedule from 1 January 2026
✏️ End of year hints and tips!
Starting in January we will be sending out a series of guides to achieving QOF points in Q4 to all of our customers. If you want to receive these, please ensure you are registered to receive our weekly hints and tips using the form below.
Resource Releases & Updates
📊 New OneAnalytics Platform
We have launched our new OneAnalytics portal! What’s new: A modern user interface with improved performance and usability, stronger Security though Two-Factor Authentication (2FA) and Local access management for faster updates and improved control.
As part of the launch of the new platform, your organisation will now manage its own user access directly. You should have now been contacted if you have been identified as the designated Organisation Administrator for this platform.
Two-Factor Authentication (2FA) will now be enforced for all users. Please note: Generic logins are no longer supported.
If your contract includes OneAnalytics but you are yet to be contacted, this means we’re finalising discussions with your area to ensure IG materials (i.e. DPA/DPIAs) are updated and accurate to cover additional functionality added.
For further details and support on using the platform, please see our Knowledge Base.
As part of the launch of the new platform, your organisation will now manage its own user access directly. You should have now been contacted if you have been identified as the designated Organisation Administrator for this platform.
Two-Factor Authentication (2FA) will now be enforced for all users. Please note: Generic logins are no longer supported.
If your contract includes OneAnalytics but you are yet to be contacted, this means we’re finalising discussions with your area to ensure IG materials (i.e. DPA/DPIAs) are updated and accurate to cover additional functionality added.
For further details and support on using the platform, please see our Knowledge Base.
😮💨 New Spirometry Template Released
We are pleased to announce the release of our new Spirometry template, designed to support a more holistic and structured approach to assessment. This template provides an end-to-end workflow for conducting, interpreting, and documenting spirometry, moving beyond traditional FEV1/FVC-only inputs to include the wider clinical picture.
Key features include:
• Baseline observations
• pre-and post-bronchodilator measurements
• Interpretation aligned with LLN and Z-score guidance
• Diagnosis prompts for asthma, COPD, ACOS, and pulmonary fibrosis
• Management and follow-up planning
This comprehensive structure helps ensure essential observations are captured before interpretation, supporting safer and more accurate clinical decision-making.
Key features include:
• Baseline observations
• pre-and post-bronchodilator measurements
• Interpretation aligned with LLN and Z-score guidance
• Diagnosis prompts for asthma, COPD, ACOS, and pulmonary fibrosis
• Management and follow-up planning
This comprehensive structure helps ensure essential observations are captured before interpretation, supporting safer and more accurate clinical decision-making.
FAQs, Training & more
Wanting to use our searches?
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Population Reporting & opening the “Primary Care IT” folder.
It’s important to note we go into practice systems and update these as frequently as possible. For further information on our searches, click here. See our guide to know the latest changes to our searches here.
Queries about CQC Navigator?
CQC inspection teams use a set of searches which have been designed to help them to understand how a Practice manages their patient population, and to identify clinical situations which should not be happening. To support with this,
Primary Care IT has adapted these searches to help practices understand what might need to be addressed before
a CQC inspector finds it.
We recommend checking our CQC Navigator FAQ guide here. If you have any questions after reading the article, please raise a ticket with us for support.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Population Reporting & opening the “Primary Care IT” folder.
It’s important to note we go into practice systems and update these as frequently as possible. For further information on our searches, click here. See our guide to know the latest changes to our searches here.
Queries about CQC Navigator?
CQC inspection teams use a set of searches which have been designed to help them to understand how a Practice manages their patient population, and to identify clinical situations which should not be happening. To support with this,
Primary Care IT has adapted these searches to help practices understand what might need to be addressed before
a CQC inspector finds it.
We recommend checking our CQC Navigator FAQ guide here. If you have any questions after reading the article, please raise a ticket with us for support.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.