Introducing our new Customer Portal

We are proud to launch our new PCIT Customer Portal bringing everything you might need as a customer into one location.

This area provides access to the Subscriber’s Hub, Info Hub, PCIT Academy & Knowledge Base. For user accounts with OneAnalytics, you’ll be able to access your dashboards here too.

Ensure you are registered to benefit from your subscription with us. Click here to register or log in: https://www.primarycareit.co.uk/portal/

Look out for new additional features which will be launched in this space over the next 6-12 months.

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Primary Care IT News

CEV Gestational Diabetics.

Bypcitreview February 25, 2021February 27, 2021

Primary Care IT News

Known OneTemplate issues

ByBrandon Crisp March 23, 2021March 23, 2021

We have noticed that there is an issue with the OneTemplate with some EMIS sites. We have pushed out a fix to sites which should solve the issue. This was causing problems with the template crashing when loading patients who had diabetes. If you are still having issues with the template please run through the instructions to clear your cache:

Primary Care IT News

EMIS Web crashing?

ByBrandon Crisp April 16, 2021April 16, 2021

We are sure you’ve seen the email from EMIS about issues with their system. Some of our users have already been reporting issues with EMIS crashing when trying to launch templates. As you can see this is a known issue with EMIS which has been acknowledged and is being actioned. Primary Care IT are doing everything we can to look for workarounds or alternative ways of using the system to try to mitigate the impact. We have started the rollout of 2021/22 OneResults and OneMonitoring which will give practices access to everything QOF related. In the meantime, we suggest that every time an issue is encountered you report this to EMIS so that they understand the impact this is having. You can do this through EMIS Now: https://www.emisnow.com/csm

Primary Care IT News

COVID Recovery tools

ByBrandon Crisp April 29, 2021April 29, 2021

Yesterday Primary Care IT launched it’s COVID recovery resources;

Please find below a link to our website page where you will find the recording of the webinar that took place and links to download the searches needed to use our COVID recovery tools. https://www.primarycareit.co.uk/free-emis-web-resources/

Primary Care IT News

Good News!

ByBrandon Crisp May 25, 2021

We’re really pleased that the recent EMIS update seems to have fixed the issues that some users were experiencing with launching templates including our OneTemplate. This should mean that all users can now load this without any issues. We’ve been busy in the background creating a very much slimmed down version of the template, so if anyone is still having issues then please drop us a support ticket https://support.primarycareit.co.uk/portal/en-gb/newticket and we can install this for you.