June 2026 – SystmOne Newsletter
Topics
A message from our team
Hello!
We hope this finds you well, and welcome to this month’s edition of our newsletter. We’re pleased to share the recording of our “Updated QOF tools” webinar covering all our new tools for 2026/27 as well as other details of resources released.
Best wishes,
James (Customer Experience Manager)
We hope this finds you well, and welcome to this month’s edition of our newsletter. We’re pleased to share the recording of our “Updated QOF tools” webinar covering all our new tools for 2026/27 as well as other details of resources released.
Best wishes,
James (Customer Experience Manager)
PCIT Updates
🏟️ “Vision to Action” Conference
We’re attending the “Vision to Action” WSPMA Conference. Held by the West Sussex Practice Managers Association at the South of England Showground. Vanessa from our team will be representing PCIT!
This is happening Thursday 2nd July. Learn more here.
This is happening Thursday 2nd July. Learn more here.
Resource Releases & Updates
Our SystmOne QOF Templates & Searches are now live!
All QOF-related areas within our templates have been reviewed and updated to align with the latest QOF 2026/27 indicator changes. The release includes updated template content for asthma, COPD, NDH/GDM, cardiovascular disease, CHD, stroke/TIA, obesity, hypertension, diabetes, and heart failure.
This includes support for updated or new indicators including: AST014, AST015, COPD010, NDH003, CD001, CD002, OB004, OB005, HYP010, HYP011, DM037 and HF009.
Key improvements include refreshed asthma age eligibility, updated COPD register logic, gestational diabetes pathways with NDH, revised blood pressure guidance including frailty handling, new obesity indicator support, DM037 8 Key Care Processes support, and HF009 four pillar therapy review for patients with HFrEF.
We have released handy protocols to support QOF optimisation and coding accuracy during routine clinical workflows.
This includes support for updated or new indicators including: AST014, AST015, COPD010, NDH003, CD001, CD002, OB004, OB005, HYP010, HYP011, DM037 and HF009.
Key improvements include refreshed asthma age eligibility, updated COPD register logic, gestational diabetes pathways with NDH, revised blood pressure guidance including frailty handling, new obesity indicator support, DM037 8 Key Care Processes support, and HF009 four pillar therapy review for patients with HFrEF.
We have released handy protocols to support QOF optimisation and coding accuracy during routine clinical workflows.
1️⃣ Frailty Code Checker
This new protocol is designed to keep checking frailty coding when a patient record is saved. It is designed to help staff to ensure that QOF frailty coding is keeping consistent with the Rockwood frailty code or value recorded during the consultation.
📚 For more information, please see our support guide here.
📚 For more information, please see our support guide here.
2️⃣ Obesity Management Checker
This protocol checks whether a patient meets the BMI threshold for obesity management activity when a BMI is entered. It supports QOF 2026/27 obesity indicators OB004 and OB005 by alerting users when action may be required and prompting them to record the appropriate referral, treatment activity, or reason why this cannot be completed.
📚 For more information, please see our support guide here.
📚 For more information, please see our support guide here.
3️⃣ Asthma Review Not Fully Complete Checker
This protocol checks whether any elements of an asthma review have been completed when a patient record is saved. It helps ensure that all required components of the asthma review have been recorded. If any required elements are missing, the user is notified and given the opportunity to complete the outstanding information before saving the record.
📚 For more information, please see our support guide here.
📚 For more information, please see our support guide here.
4️⃣ COPD Review Not Fully Completed Checker
This protocol checks whether any elements of a COPD review have been completed when a patient record is saved. It helps ensure that all required components of the COPD review have been recorded. If any required elements are missing, the user is notified and given the opportunity to complete the outstanding information before saving the record.
📚 For more information, please see our support guide here.
📚 For more information, please see our support guide here.
🎬 Updated QOF Tools Webinar (summary)
Thank you to everyone who joined us for our “Updated QOF Tools” webinar. It was great to have so many people in attendance! This webinars showcased the latest updates to our QOF tools (templates, etc) in SystmOne and how practices can use them to support QOF achievement throughout the year.
You can also find the recording here.
You can also find the recording here.
🔎 Recall QOF, IIF and Best Practice
This is a new suite of resources including searches, report output and templates design to help GP practices streamline the Long-Term Condition recall using the patient’s birth of month approach. This helps GP practice spread workload evenly throughout the year.
📚 For more information, please see our support guide here.
📚 For more information, please see our support guide here.
FAQs, Training & more
Wanting to use our searches?
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.
We have a full suite of searches available for practice use. You can find your current searches readily installed in your system by going to Clinical Reporting & opening the “Primary Care IT” folder.
How do I raise a support ticket?
If you ever need to contact us for support, the best way to reach us is by creating a support ticket, you can do this here. These tickets are triaged internally and passed to the relevant member of our team to ensure your request or question is answered to the best of our ability. You can always chase the progress of your support tickets by calling our office (0333 344 3678) and providing your ticket reference number.